Streamlining Your DME & HME Operations Overnight
Expert, HIPAA-compliant front-end intake, documentation tracking, and revenue cycle support tailored exclusively for independent U.S. healthcare providers.
The overnight operations partner built exclusively for independent U.S. healthcare providers.
ASRAK RCM Solutions brings 9+ years of hands-on expertise across U.S. healthcare workflows — from referral intake and insurance verification to prior authorizations and PAP compliance. We don't sell software. We become a deeply specialized, highly knowledgeable remote extension of your local team.
Your in-office staff log off in the evening. Our team picks up the queues overnight — scrubbing faxes, verifying eligibility, chasing signatures, submitting authorizations — so you arrive every morning to clean dashboards and audit-ready files.
- 9+ years of hands-on expertise in U.S. healthcare workflows
- Specialized remote extension of your local team
- Overnight processing so you wake up to clean queues
- Independent provider, DME, HME, and sleep clinic focused
Seven pillars that keep your queues clean and your revenue flowing.
Every service is designed to plug into your existing systems and follow your SOPs precisely — without exposing PHI or disrupting your local team's day.
New Referral & Intake Processing
Fax scrubbing, demographic verification, and clean system account creation so every new referral lands in your system ready for action.
Insurance Verifications
Verifying active medical eligibility, primary/secondary coverage rules, and benefits screening before equipment delivery.
Prior Authorizations
Preparing, submitting, and tracking complex insurance prior authorization requests to secure clean approvals and prevent line denials.
Document Screening & Eligibility
Pre-screening incoming physician clinical charts against strict insurance utilization guidelines.
SWO & Prescription Chasing
Proactive follow-up with clinical networks to secure missing doctor signatures and keep files 100% audit-ready.
Order Dispensing & System Tracking
Managing the administrative workflow of orders moving to dispensing status, tracking delivery logs, and system fulfillment updates.
90-Day PAP Compliance Monitoring
Tracking sleep therapy adherence data to protect authorizations and prevent clawbacks.
Not software. Trained operators embedded in your operation.
Every account is staffed by experienced U.S. healthcare ops specialists working from secure, monitored environments — not bots, not generalists, not automation gimmicks.
PHI never leaves controlled ground.
Compliance is not an afterthought — it is the floor we build every workflow on. Our analysts operate inside locked-down, monitored environments that match the expectations of your most security-conscious payer and audit reviewer.
100% HIPAA-Compliant Workflows
Every process, checklist, and handoff is engineered around HIPAA standards, with ongoing internal audits.
Secure VPN Access
All operations occur through encrypted VPN tunnels into your environment — no public network exposure.
Multi-Factor Authentication
Hardware-grade MFA enforced for every analyst on every system, every shift.
Zero-Local-Storage Policy
No PHI ever lives on local devices. Endpoints are locked down with strict download and clipboard controls.
You sleep. We work. Your team wakes up to clean queues.
Our time-zone advantage turns every night into productive operational time. Faxes received at 5:00 PM are scrubbed, verified, and ready for action by the time your office unlocks the next morning.
Local team logs off
Your in-office staff wrap up the day and hand off open queues.
ASRAK works the queues
Our overnight team scrubs intake, verifies insurance, chases documents, and submits authorizations.
Clean queues, every morning
Your team logs in to clean dashboards, ready orders, and audit-ready files — day after day.
Request a custom operational audit.
Share a few details about your operation and current bottlenecks. We'll respond with a tailored plan — no pressure, no obligation.